I will start off by saying this backpack is really well built. It feels very sturdy and like it will last forever. However the issue for me with his backpack is the size.

I have been using a fairly cheap Roots backpack from Costco for the last decade. It's not as rigid as the Commuter backpack, but it's held up really well and has more space. Everything that I could fit in the Roots bag with some space left over would not fit in the Commuter backpack. The side pockets for the water bottle and whatever else are great since I had to use them for the things that would not fit in the bag.

Maybe I need to pack too much stuff to go to the office and the Commuter is not right for me. If you don't need to carry a lot of stuff with you then this bag will suit you fine . I need something bigger.

Great backpack, holds stuff, durable, stylish

I was leaving for a back to back business trip when I received the Commuter Backpack so I was able to give it a good field test.

It's a very well designed backpack. It's way more spacious than it looks, which is great for plane trips, and its medium size compared to the original LTT backpack means it fits well into any little cramped space under the front seat without any effort.

The 2 main pockets are also well made, with room for any sort of item.

It's just a great backpack and well worth the value.

Now for a few gripes :
-The RFID blocking pocket at the back is pretty much un-usable because the zipper tab is so small that it either gets stuck into the stitching fold, or it's just not providing enough grip to be able to comfortably pull it open or close. I tried using it 4 times in total, and I had to actually take the backpack off to turn it around. Other bags I own make this way easier, with just a longer tab. I suggest increasing the tab length by at least 75% to 100%. I'm unfortunately not seeing myself using the RFID blocking tab ever due to that flaw.
-The various pockets inside both compartments, while well designed size and location wise, are extremely stiff. I have to fight against unyielding fabric to get anything that happens to be slighlty shorter than the pocket length. A little give, a few milimeters of extra fabric would make them easier to use.
-I had expected to be able to fit my laptop's power brick in the back compartment but it's only really snug enough to only place flat things in it. This isn't a huge design flaw, and to many people it wouldn't be a flaw at all, but for some reason my expectation was that the back compartment was for electronic things and the front compartment was for "everything else". This is an easy change of habits, but I wouldn't have minded having a tiny bit less room in the front compartment if it allowed me to fit my power brick in the back compartment. (and no, the elastic pouches in the back compartment are too small and too stiff to fit it).

Awesome bag! Had barely taken it outside before my neighbors asked where I got it. Be ready to evangelize with this!

So I bought this to replace the second backpack supplied by my work that I've worn through in 5 years. It has fewer discrete external pockets, but still fits everything the old one did with room left over.
It's much lighter than my old backpack, but feels incredibly sturdy.
My only real gripe is the stiffness of the fabric (which is a feature). I need to fully unzip the front of back sections to really get access to them, the backpack just does not want to bend out of the way. It's designed like that, to keep it's shape, but it's taking me some time to relearn to full unzip before trying to insert or remove larger items.
Also not a huge fan of the water bottle pockets. I use the 40oz LTT water bottle with this, and it just feels like it's barely being held in the pocket. Needs to be a little deeper or wider or something maybe. Or maybe it'll feel better as I wear it in and it loses some of the stiffness (if it does).